After the questions about your identity and spiritual association, Is Better Health Good… you will be asked to finish questions about your mental health history, such as whether you have actually ever remained in treatment prior to and what led you to therapy today. Options for what led you to treatment consist of “I have actually been feeling depressed”, “My state of mind is disrupting my job/school efficiency”, “I am mourning”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new skills, designates you homework, and more.

Great, mindful service and a healthy commitment to client personal privacy are 2 steps of a business’s respect for its consumers. Does it provide devoted client service experts who provide prompt and efficient help when issues occur?

In a nutshell, is dedicated to quality, privacy, and security– and it shows. The customer care team replies immediately to problems you raise– appealing to respond within 24 hours but, in our experience, responding in far less time than that– and responses your concerns with the proper level of personalized care. And the company guarantees that its therapists comply with HIPAA policies and secure your confidentiality. You can even more protect your personal privacy using a label with your therapist. Since does not work with insurance or employers, there isn’t even a fundamental level of information-sharing between such entities, which implies maximum personal privacy for you.

At the very bottom of the page, you’ll discover a place to purchase a gift membership for someone else, in addition to a link to resources for people in crisis who are not good prospects for’s services.

There is likewise a footer navigation, which connects to info about its service, a “About” page, FAQs, Evaluations, Careers, Discover a Therapist, Online Therapy, Contact, and For Therapists pages. You can also discover links to its social

The sign-up procedure for is in fact pretty long: it took me about 20 to thirty minutes to complete, so make certain you reserve time to complete it since if you stop mid-sign-up and leave your browser, it will not conserve your answers and you’ll need to start all over once again.

From there, you’ll be asked a series of concerns in a consumption questionnaire about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are given the alternatives of straight, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, asexual, “I don’t understand”, and “Other”.

Remarkably enough, users will find below this concern in the form a highlighted fact: “Therapists on the platform have diverse backgrounds. You’ll be able to request a Christian therapist if required”. During the consumption survey, if you answer that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you answer that you identify with a different religion, you won’t get asked if you want to match with a therapist of that faith. I attempted answering this question three times, each time stating I was from a different faith, and never ever got that exact same follow-up.

 

The platform will ask you to rank your current physical health and consuming habits from excellent, reasonable, and poor.