After the concerns about your identity and religious association, Darcie Kelley Betterhelp… you will be asked to finish concerns about your mental health history, such as whether you have ever remained in therapy before and what led you to treatment today. Options for what led you to treatment include “I’ve been feeling depressed”, “My state of mind is hindering my job/school efficiency”, “I am grieving”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, designates you research, and more.

Good, mindful service and a healthy commitment to client personal privacy are two procedures of a business’s respect for its customers. Does it provide devoted consumer service professionals who use prompt and effective help when problems arise?

In a nutshell, is devoted to security, privacy, and quality– and it reveals. The customer care group replies immediately to concerns you raise– appealing to respond within 24 hr however, in our experience, responding in far less time than that– and answers your questions with the suitable level of individualized care. And the company makes sure that its therapists comply with HIPAA regulations and protect your confidentiality. You can further safeguard your personal privacy utilizing a nickname with your therapist. Because doesn’t work with insurance coverage or companies, there isn’t even a standard level of information-sharing between such entities, which means optimal privacy for you.

At the very bottom of the page, you’ll discover a location to buy a gift subscription for somebody else, as well as a link to resources for individuals in crisis who are not good prospects for’s services.

There is likewise a footer navigation, which links to info about its company, a “About” page, Frequently asked questions, Evaluations, Careers, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is actually quite long: it took me about 20 to 30 minutes to complete, so ensure you reserve time to complete it because if you stop mid-sign-up and exit your browser, it will not conserve your responses and you’ll need to begin all over once again.

From there, you’ll be asked a series of questions in an intake questionnaire about your gender identity, age, sexual orientation, and relationship status. It deserves noting that the company provides a variety of options for describing your gender identity and sexual orientation. You can pick from female, male, non-binary, transfeminine, transmasculine, agender, “I do not understand”, “Prefer not to state”, and “Other” for describing your gender identity. Relatively, provides users more choices to describe their gender than Talkspace does. In detailing your sexual preference, you are given the choices of directly, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, asexual, “I do not understand”, and “Other”.

Interestingly enough, users will find below this question in the type a highlighted truth: “Therapists on the platform have varied backgrounds. You’ll be able to request a Christian therapist if needed”. Throughout the consumption survey, if you respond to that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you address that you recognize with a various faith, you will not get asked if you desire to match with a therapist of that faith. I tried addressing this concern three times, each time saying I was from a different faith, and never got that exact same follow-up.

 

The platform will ask you to rate your existing physical health and consuming habits from good, fair, and bad.