After the concerns about your identity and spiritual affiliation, Counselors On Betterhelp… you will be asked to complete concerns about your mental health history, such as whether you have actually ever remained in therapy before and what led you to treatment today. Options for what led you to treatment include “I’ve been feeling depressed”, “My state of mind is disrupting my job/school performance”, “I am mourning”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new abilities, appoints you research, and more.

Good, mindful service and a healthy commitment to client privacy are 2 measures of a company’s respect for its consumers. Does it offer dedicated client service experts who provide prompt and reliable help when problems emerge?

In a nutshell, is devoted to quality, security, and privacy– and it reveals. The customer service team replies immediately to concerns you raise– appealing to reply within 24 hr however, in our experience, responding in far less time than that– and responses your questions with the appropriate level of personalized care. And the company ensures that its therapists adhere to HIPAA regulations and safeguard your privacy. You can further secure your personal privacy utilizing a nickname with your therapist. Since doesn’t deal with insurance coverage or employers, there isn’t even a fundamental level of information-sharing between such entities, which means optimal personal privacy for you.

At the really bottom of the page, you’ll discover a location to purchase a gift subscription for someone else, as well as a link to resources for people in crisis who are bad candidates for’s services.

There is likewise a footer navigation, which connects to information about its company, a “About” page, Frequently asked questions, Reviews, Careers, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is actually quite long: it took me about 20 to thirty minutes to complete, so make sure you reserve time to complete it since if you stop mid-sign-up and leave your internet browser, it will not conserve your answers and you’ll need to start all over again.

From there, you’ll be asked a series of questions in a consumption questionnaire about your gender identity, age, sexual preference, and relationship status. It is worth keeping in mind that the company supplies a range of options for explaining your gender identity and sexual preference. You can select from female, guy, non-binary, transfeminine, transmasculine, agender, “I do not know”, “Prefer not to say”, and “Other” for describing your gender identity. Comparatively, provides users more choices to explain their gender than Talkspace does. In detailing your sexual orientation, you are offered the alternatives of straight, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, asexual, “I do not know”, and “Other”.

Interestingly enough, users will find below this question in the kind a highlighted fact: “Therapists on the platform have varied backgrounds. You’ll be able to ask for a Christian therapist if required”. So, during the intake questionnaire, if you address that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you respond to that you recognize with a different religious beliefs, you won’t get asked if you desire to match with a therapist of that faith. I attempted addressing this concern three times, each time saying I was from a different religious beliefs, and never got that same follow-up.

 

The platform will ask you to rate your current physical health and eating practices from great, fair, and poor.