After the questions about your identity and religious affiliation, Betterhelp Support… you will be asked to finish concerns about your mental health history, such as whether you have actually ever remained in treatment prior to and what led you to therapy today. Options for what led you to therapy consist of “I’ve been feeling depressed”, “My mood is hindering my job/school performance”, “I am mourning”, and 10 other choices. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, assigns you research, and more.

Good, attentive service and a healthy devotion to client personal privacy are two steps of a company’s respect for its clients. Does it supply dedicated customer service specialists who provide efficient and timely help when issues occur?

In a nutshell, is devoted to quality, security, and privacy– and it reveals. The customer service team responds immediately to concerns you raise– promising to reply within 24 hours but, in our experience, responding in far less time than that– and responses your concerns with the suitable level of personalized care. And the business makes sure that its therapists abide by HIPAA regulations and safeguard your privacy. You can even more safeguard your personal privacy utilizing a nickname with your therapist. Because does not deal with insurance or companies, there isn’t even a basic level of information-sharing in between such entities, which implies maximum privacy for you.

At the very bottom of the page, you’ll discover a place to purchase a present subscription for someone else, in addition to a link to resources for people in crisis who are not good candidates for’s services.

There is also a footer navigation, which connects to details about its company, a “About” page, FAQs, Evaluations, Professions, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also discover links to its social

The sign-up process for is really pretty long: it took me about 20 to thirty minutes to complete, so ensure you reserve time to finish it due to the fact that if you stop mid-sign-up and exit your web browser, it will not conserve your answers and you’ll have to start all over once again.

From there, you’ll be asked a series of concerns in an intake questionnaire about your gender identity, age, sexual preference, and relationship status. It deserves noting that the company supplies a range of options for describing your gender identity and sexual preference. You can pick from lady, male, non-binary, transfeminine, transmasculine, agender, “I do not know”, “Prefer not to say”, and “Other” for explaining your gender identity. Relatively, gives users more options to describe their gender than Talkspace does. In detailing your sexual orientation, you are offered the choices of straight, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, nonsexual, “I don’t understand”, and “Other”.

Remarkably enough, users will find below this question in the form a highlighted truth: “Therapists on the platform have diverse backgrounds. You’ll have the ability to request a Christian therapist if required”. Throughout the consumption questionnaire, if you answer that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

However, if you answer that you relate to a various religion, you will not get asked if you wish to match with a therapist of that faith. I attempted addressing this concern three times, each time saying I was from a different faith, and never got that same follow-up. That being stated, the only choices for “Which religion do you identify with?” consist of Christianity, Judaism, Islam, and Other.

 

The platform will ask you to rank your existing physical health and consuming routines from great, reasonable, and bad.