After the concerns about your identity and religious association, Betterhelp Customer Ser… you will be asked to finish concerns about your mental health history, such as whether you have ever been in therapy before and what led you to treatment today. Alternatives for what led you to therapy include “I have actually been feeling depressed”, “My state of mind is interfering with my job/school efficiency”, “I am mourning”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new abilities, designates you research, and more.

Good, mindful service and a healthy devotion to customer privacy are 2 procedures of a business’s respect for its consumers. So how does stack up? Does it supply dedicated customer care professionals who provide effective and timely help when problems develop? How well does the company safeguard your information and honor your desire for personal privacy? What procedures does require to safeguard your sensitive information?

In a nutshell, is dedicated to privacy, security, and quality– and it reveals. The customer service team replies without delay to problems you raise– appealing to reply within 24 hr however, in our experience, responding in far less time than that– and answers your questions with the proper level of customized care. And the business makes sure that its therapists comply with HIPAA regulations and secure your confidentiality. You can further safeguard your privacy using a nickname with your therapist. Because does not work with insurance or employers, there isn’t even a basic level of information-sharing in between such entities, which means optimal personal privacy for you.

At the extremely bottom of the page, you’ll find a place to purchase a present membership for another person, in addition to a link to resources for people in crisis who are bad prospects for’s services.

There is also a footer navigation, which links to information about its organization, a “About” page, FAQs, Reviews, Professions, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also discover links to its social

The sign-up process for is actually quite long: it took me about 20 to 30 minutes to finish, so make certain you set aside time to complete it because if you stop mid-sign-up and leave your browser, it will not conserve your responses and you’ll need to begin all over once again.

From there, you’ll be asked a series of concerns in a consumption survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are offered the options of directly, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, nonsexual, “I don’t understand”, and “Other”.

Surprisingly enough, users will find below this question in the kind a highlighted reality: “Therapists on the platform have diverse backgrounds. You’ll be able to ask for a Christian therapist if required”. During the consumption survey, if you respond to that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you answer that you identify with a various faith, you won’t get asked if you desire to match with a therapist of that faith. I attempted answering this question 3 times, each time stating I was from a various religious beliefs, and never ever got that same follow-up.

 

The platform will ask you to rank your current physical health and eating practices from good, fair, and bad.