After the concerns about your identity and religious affiliation, Betterhelp Andrea Yeriazarian… you will be asked to finish concerns about your psychological health history, such as whether you have ever remained in therapy before and what led you to therapy today. Alternatives for what led you to treatment consist of “I’ve been feeling depressed”, “My mood is interfering with my job/school efficiency”, “I am grieving”, and 10 other options. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, assigns you homework, and more.

Great, attentive service and a healthy devotion to client personal privacy are 2 steps of a company’s regard for its consumers. How does stack up? Does it provide dedicated customer service experts who provide prompt and effective help when issues occur? How well does the company protect your data and honor your desire for privacy? What measures does require to secure your sensitive info?

In a nutshell, is committed to security, quality, and privacy– and it reveals. The customer service group responds promptly to issues you raise– promising to respond within 24 hours however, in our experience, responding in far less time than that– and answers your concerns with the suitable level of customized care. And the business ensures that its therapists abide by HIPAA policies and safeguard your privacy. You can further protect your personal privacy using a nickname with your therapist. Since doesn’t work with insurance or companies, there isn’t even a basic level of information-sharing in between such entities, which indicates maximum privacy for you.

At the extremely bottom of the page, you’ll find a place to purchase a gift membership for someone else, along with a link to resources for individuals in crisis who are bad candidates for’s services.

There is likewise a footer navigation, which links to information about its service, a “About” page, FAQs, Reviews, Professions, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is actually pretty long: it took me about 20 to 30 minutes to complete, so make certain you set aside time to finish it because if you stop mid-sign-up and leave your browser, it will not save your responses and you’ll need to start all over once again.

From there, you’ll be asked a series of concerns in an intake survey about your gender identity, age, sexual preference, and relationship status. It is worth noting that the company provides a variety of options for describing your gender identity and sexual preference. You can select from lady, male, non-binary, transfeminine, transmasculine, agender, “I do not understand”, “Prefer not to say”, and “Other” for explaining your gender identity. Relatively, provides users more options to describe their gender than Talkspace does. In detailing your sexual preference, you are provided the alternatives of directly, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, nonsexual, “I do not understand”, and “Other”.

Interestingly enough, users will find below this concern in the type a highlighted truth: “Therapists on the platform have varied backgrounds. You’ll have the ability to ask for a Christian therapist if needed”. Throughout the consumption questionnaire, if you answer that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

However, if you answer that you identify with a different faith, you won’t get asked if you wish to match with a therapist of that faith. I attempted answering this concern three times, each time stating I was from a different faith, and never ever got that very same follow-up. That being said, the only options for “Which faith do you identify with?” include Christianity, Judaism, Islam, and Other.

 

The platform will ask you to rank your present physical health and consuming practices from good, fair, and poor.